Unlike other product management software, health metrics typically collected and stored in a separate application are pulled directly into your Acclaim Products workspace so that you can track and monitor all the information in one space. By using tangible metrics like key performance indicators (KPIs) to track how well you meet your defined needs and clearly communicate your progress, you’ll see a clear path between your goals and the work needed to accomplish your desired results.
You can access insights like a comprehensive Product Health Score, which offers an up-to-date picture of your product’s health, informed by customized KPIs and user information that reflects your specific product’s purpose, with analytics that automatically update daily.
Monitor your product’s health by:
- Defining appropriate KPI values to track
- Integrating with Google Analytics and Pendo
- Mapping customer personas
- Taking steps to improve your comprehensive Product Health Score
Choose the right KPIs for your product
Customize your KPIs with over 45 Acclaim Products KPIs to choose from and the option to create your own. Acclaim Product also asks you to identify the top three KPIs to define product success for you and your organization, along with the current and target values of those KPIs. You tell Acclaim Products what is important, the target low and high range, and the current value.
Defining your KPIs is crucial, as your unique organizational and product needs determine which metrics will offer the most meaningful insights. The right KPIs give your product team concrete goals to strive for as part of your product strategy.
Track and improve your Product Health Score
Your top KPIs inform your overall Product Health Score – the higher the score, the healthier the product. The score considers the alignment of your product health metrics with its purpose and, as you make progress toward your target values, the score will increase. KPIs are not the only factor, the Product Health Score also incorporates user personas and analytics tools, and you’ll receive guidance for improving your score and overall product health.
Map target users across the product lifecycle
Acclaim Products encourages you to create and update personas to represent your product’s target users throughout its lifecycle. These persona maps enable you to understand your customers' needs, preferences, and pain points and evolve your audience as you learn more. You’ll better inform your Product Health Score as you create and update personas. With your focus and goals on your customers and their specific needs, you can build products that exceed their expectations at every stage of your product’s lifecycle.
Integrate with Google Analytics & Pendo for up-to-date insights
Acclaim Products integrates with Google Analytics data and Pendo user engagement data, so this analytics data updates your KPIs daily – this means you’ll gain valuable insights into your product's performance and impact on achieving its intended goals while staying up-to-date and focused directly on your product's purpose.
Acclaim Products helps product people build better products by providing them with these tools. When your product's purpose is connected to health and you have easy access to the metrics to track success, you’re able to stay focused, make data-driven decisions, and set the right priorities and goals throughout the product management process.
Align activities to goals and KPIs
As a product manager, you’ll face the challenge of picking which tasks to prioritize on the fly, with limited time and so much work to complete. In today's competitive, fast-paced business environment, product managers are making crucial judgment calls that increasingly have the power to drive entire companies to success.
By using tangible metrics like key performance indicators (KPIs) to track how well you meet your defined needs and clearly communicate your progress, you’ll see a clear path between your goals and the work needed to accomplish your desired results.
With all of your metrics and planning in one tool, Acclaim Products makes it easier to adapt and adjust. It empowers you to be more in control during the entire product development process.
Success metrics to align strategy and deliver value to stakeholders
There are times when you’ll face the difficult choice of pulling something from a release to make a tight deadline. Making informed decisions about what to work on next is easier if you understand how each of your tasks adds value for your stakeholders and serves your organization’s goals.
Acclaim Product aligns your work items, activities, features, tasks and user stories with KPIs so that you can uncover the “why” behind everything you do and measure success that connects directly to the exceptional value delivered to your stakeholders.
Acclaim Products tools to prioritize work, improve efficiency and promote transparency:
- Dashboard – a comprehensive overview of key metrics and tools for managing activities that allows you to track progress and align your efforts accordingly
- The Product Health page – a centralized location to add, update, view, and monitor current KPIs for ongoing evaluation of product performance
- Planning/Release Workboards – a dedicated workboard for managing releases with a value proposition summary to show which KPIs, themes, and personas benefit when the release is completed
Dashboard to align metrics with organizational goals
With an overview of essential metrics and top KPIs, the dashboard helps you stay focused on your goals. You can set specific, measurable, achievable, relevant, and time-bound (SMART) goals to keep your metrics aligned with your organization's goals and strategic objectives. The dashboard also provides a centralized view of all your activities that enables you to identify bottlenecks, track progress, and ensure all work aligns with your defined goals and KPIs. You’ll gain a clear picture of how each task contributes to larger goals.
Product Health metrics to streamline decision-making
The Product Health page gives you a comprehensive snapshot of your product’s performance for ongoing monitoring of critical metrics. You can add, update, and view current KPIs associated with your product. Tracking KPIs in real-time ensures that you have access to up-to-date information when it comes to making critical decisions. Prioritize key metrics and track specific KPIs that are relevant to your objectives using focused KPIs. This gives you clear visibility into performance and decision-making, enabling you to streamline efforts and prioritize activities accordingly.
Workboards to communicate impact to your stakeholders
The Acclaim Products workboards for managing releases simplify the planning process and foster transparency. An easy-to-understand value proposition summary reflects any changes made during the planning stage, enabling you to see the value each release brings to your stakeholders and exactly which of your KPIs, themes, and personas are being met as you build out releases. You can show progress delivered with each release, monitor changes, and gauge immediate impact to effectively communicate information with your stakeholders quickly and clearly.
A plan without goals and KPIs is a bunch of activities that may not lead to building successful products – something that all great product managers aspire to do.