sopheonBlog
Sopheon Author
Jacqueline Kyo Thomas
Jacqueline is a seasoned technical writer with over 10 years of experience across multiple industries, including education, healthcare, and SaaS. Specializing in user manuals, knowledge bases, and installation guides, Jacqueline focuses on creating clear, user-centric documentation. By adopting the role of a user-surrogate, she aims to empower users to navigate complex systems with ease. Jacqueline's passion for B2B and B2C SaaS fuels her dedication to stay abreast of the latest industry trends and best practices.
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