The Art of Service Innovation

/The Art of Service Innovation

The Art of Service Innovation

Presented by: John Collier, Senior Vice President, IT Strategy, Architecture and Pre-Production at Countrywide Financial Corporation

In today’s competitive environment, service innovation must be at the forefront of every technology leader’s mind. It’s a business enabler that can drive speed-to-market, reduce cost and help self-fund innovation.

During this free online event, you’ll learn about a service strategy that is helping a Fortune 500 company make better investment decisions and improve IT management. Hear about a service approach that can not only reduce costs, but also provide opportunities for more creative and innovative service solutions.

You’ll learn:

  • How to formulate a compelling service strategy
  • The challenges to developing a viable services roadmap and how to overcome them
  • The secret to a successful technical service blueprint
  • How to use service strategies to self-fund innovation

Click image above to view short introduction.
Complete form below to view full video.

About the Presenter

John Collier
John CollierSenior Vice President, IT Strategy, Architecture and Pre-Production at Countrywide Financial Corporation
John Collier is Senior Vice President, IT Strategy, Architecture and Pre-Production at Countrywide Financial Corporation. He has 18 years of service management and technology strategy experience. Prior to joining Countrywide, Mr. Collier worked for Williams-sonoma and Globallinx Networks where he led innovation and business development.
2016-12-14T21:02:16-05:00May 8th, 2008|