The Art of Service Innovation

/The Art of Service Innovation

The Art of Service Innovation

Presented by: John Collier, Senior Vice President, IT Strategy, Architecture and Pre-Production at Countrywide Financial Corporation

In today’s competitive environment, service innovation must be at the forefront of every technology leader’s mind. It’s a business enabler that can drive speed-to-market, reduce cost and help self-fund innovation.

During this free online event, you’ll learn about a service strategy that is helping a Fortune 500 company make better investment decisions and improve IT management. Hear about a service approach that can not only reduce costs, but also provide opportunities for more creative and innovative service solutions.

You’ll learn:

  • How to formulate a compelling service strategy
  • The challenges to developing a viable services roadmap and how to overcome them
  • The secret to a successful technical service blueprint
  • How to use service strategies to self-fund innovation

Click image above to view short introduction. Complete form below to view full video.

By submitting your details, you agree to us processing your information in accordance with our privacy notice.

About the Presenter

John Collier
John CollierSenior Vice President, IT Strategy, Architecture and Pre-Production at Countrywide Financial Corporation
John Collier is Senior Vice President, IT Strategy, Architecture and Pre-Production at Countrywide Financial Corporation. He has 18 years of service management and technology strategy experience. Prior to joining Countrywide, Mr. Collier worked for Williams-sonoma and Globallinx Networks where he led innovation and business development.
2019-06-20T08:02:33-05:00May 8th, 2008|