In today’s resource-constrained environment, companies are searching for low-cost, low-risk ways to stretch their IT investments. Sopheon’s comprehensive PLM software hosting services enable you to have the maximum amount of flexibility without compromising your Accolade implementation. Our Microsoft Gold-certified staff can help you get up and running with our software solutions quickly and affordably, while minimizing the burden on your IT organization.
Sopheon’s support services are located near our offices in an off-site, enterprise-class, climate-controlled data center. Designed to keep our servers fully operational and your critical data protected and available 24/7/365, the facility is equipped with SaaS hosting servers identical to those used by our IT team. In addition, access to the data center is limited to authorized personnel and closely monitored via closed-circuit video surveillance and biometric print scanners.
Sopheon’s support and maintenance processes ensure the highest levels of service quality, reliability, and performance, including daily incremental and weekly full systems backups. Sopheon’s IT experts will team with technical and administrative contacts inside your organization to decide on optimal maintenance schedules and establish protocols for dealing with unexpected developments such as hardware failures or catastrophic events. Through the rigors of this preparation, potential problems are identified and eliminated before they become interruptions to your business.
If you’re interested in having Sopheon host your Accolade implementation, contact us today. Our solution experts are standing by to discuss options and help you decide on the service alternative that will provide the greatest value to your organization.
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